This ensures that we aren't wasting dollars on excessive inventory that is difficult to sell.
Lightspeed pos system software#
With the stability of the software and the advanced insights into sales trends, we are able to understand our merchandising and inventory needs at a much more granular level. Downtime has been extremely minimal and Lightspeed support teams are always able to get us back up and running quickly-often before the operating hours of our stores. Lightspeed has proven to be an extremely stable POS system for our usage.
Lightspeed pos system serial number#
It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders. There are some work-arounds that I have implemented. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. We have been able to increase both sales and efficiency with this system. Integration across POS, eCommerce, Accounting, Data Analytics is excellent. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively. Our industry was using a server-based software which was cumbersome and VERY outdated. And, I'd like to look at seasonal performance rather than just month to month and week to week. I'd also like them to include the previous year comparisons in their dashboard. Or if they offered a better time clock management natively that would help. I've given up on tracking employee hourly performance for this reason. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. There are some small idiosyncrasies like not adjusting sync times for your local time zone. Or you could spend a huge amount of money creating a custom system. You could pay a lot more to piece together all the of the systems you need. The fact that the ecommerce is integrated as well makes it a great fully integrated system.
There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used.
It's easy to see the performance of your inventory, employees and marketing at any time.
But the Analytics package takes care of all of that. As a senior manager you can spend a lot of time calculating your performance manually in excel. The best feature of LIghtspeed is the analytics package. Whenever I request help, which isn't that often anymore they are quick to respond. We have been using it for over a year and it has met my expectations.
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